Privacy Policy

Who we are

Mini Fridge Theatre Company (also referred to as “MFT”).

Mailing address: 2609 Taylor Street East, Saskatoon Saskatchewan, S7H 1X1

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting for the MFT website (https://minifridgetheatre.com/) and Mini Fridge Theatre Company email list.

What personal data we collect and why we collect it

Personal data is information that is associated with your name or personal identity. This website uses personal information to better understand your needs and interests and to provide you with better service. Once/if you choose to provide us with personal information, you can be assured it will be used only to support your audience relationship with Mini Fridge Theatre Company. We take seriously the trust you place in us.

MFT will not sell, rent or lease your personal information to others. In some areas of our website, you may be able to request information, subscribe to marketing or brochure materials, register yourself or your company for Mini Fridge Theatre Company events or performances, and exact transactions to pay for Events and Tickets.

When you purchase from us, we’ll ask you to provide information, including name, billing address, shipping address, mailing address, phone number, e-mail address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

Non-personal data we collect may include the pages visited on this website, unique URLs visited within it, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. Web pages from this website may use cookies and other technologies for data analysis and personalization services.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may store order information until no longer needed for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Contact forms

MFT retains information sent via contact form email submissions but does not use the information for marketing purposes unless specifically requested.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If/when you login, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember Me’, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Additional cookies may be provided by plug-ins used on our website, such as:

  • Back-up Buddy, which is used for Importing and website Back-ups
  • WooCommerce, Mailchimp for WooCommerce and WooCommerce for Square, which is used for Ticket and Event purchases, as well as purchases throughout this website’s Store page
  • IThemes Security, which provides Google’s reCAPTCHA Service
  • Box office and Order Barcodes, used during Purchase, Payment and Transactions
  • Popup Maker, used in making all popups

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google analytics and Monster Insights to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose in collecting non-personally identifying information is to better understand how visitors use this website.

Popup Maker anonymously tracks popup views and conversions.

Who we share your data with

This website may use your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we may use your information to provide brochures and information, to communicate with you, to update you on events and specials, to personalize promotional offers and to enhance this website. If you request a password reset, your IP address will be included in the reset email.

We share information with third parties who help us provide our orders and store services to you. For example:

  • SquarePayments
  • Mailchimp (https://mailchimp.com/legal/privacy/)
  • Backup Buddy’s Backup Destinations including but not limited to:
    • BackupBuddy Stash (https://www.liquidweb.com/about-us/policies/privacy-policy/)
    • BackupBuddy Deployment (https://www.liquidweb.com/about-us/policies/privacy-policy/)
    • Amazon S3 (https://aws.amazon.com/privacy/)
    • Dropbox (https://www.dropbox.com/en/privacy#privacy)
    • Google Drive (https://policies.google.com/privacy)
    • Rackspace Cloud (https://www.rackspace.com/information/legal/privacycenter)

Non-personal data is aggregated for reporting about this website’s usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Mini Fridge Theatre Company will not sell, rent or lease your personal information to others.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the MailChimp for WooCommerce privacy policy here.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Contact information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact info@minifridgetheatre.com

Additional information

CHILDREN'S PRIVACY

Mini Fridge Theatre Company is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. MFT does not knowingly collect information from children under the age of 13 nor target its website to children under 13.

LINKS TO THIRD-PARTY WEBSITES

This website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the minifridgetheatre.com website. MFT does not control those sites or their privacy practices, which may differ from MFT's. We do not endorse or make any representations about third-party websites.

The personal data you choose to give to unrelated third parties is not covered by the
Mini Fridge Theatre Company Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with MFT; that sharing is governed by that third-party company's privacy policy.

OPTING OUT

Mini Fridge Theatre Company will not use your personal information for a different purpose than the one stated when you provided your data. To opt-out of receiving communications you have expressly requested (such as email, newsletters, promotions, etc.), please select the email "opt-out" or "unsubscribe" link included in each subscription communication.

CHANGES TO THIS STATEMENT

If there are updates to the terms of Mini Fridge Theatre Company’s online Privacy Statement, we will post those changes on this page, so you will always know what information we collect online, how we use it, and how we are committed to protecting your privacy.