Frequently asked questions
What is the MFT Season Pass?
The MFT Season Pass acts as a discounted prepaid subscription for the current season. It allows you to purchase a ticket for all four shows in the season at one time and request your preferred seats before tickets go on sale to the general public.
**NEW FOR SEASON 9**
Unlike previous years, more than one MFT Season Pass can now be purchased at a time by the same person. Coupon codes and pre-sale passwords will no longer be required for each production. If you regularly attend performances with the same group, then this is the option for you! All you need to do is nominate a single person from your party to purchase all passes for the group at the same time. Then, once pre-sale is open, this person will be able to request the seats for the entire pre-paid party without entering coupon codes for each attendee or having to ask for individually-booked seats to be grouped together.
Before visiting the box office to place your order for Season 9 passes, check with your party to see who should order all of your passes at the same time. Purchasing passes and requesting seats with passes during pre-sale is like booking concert tickets — it needs to be done at the same time for people to be able to sit together. Otherwise, people who purchase a single pass individually will have to request their seats individually and may not be able to secure seats adjacent to their group while other pass holders are potentially competing for the same spaces during the pre-sale.
Each MFT Season Pass grants the purchaser attendance and a meal for one person during a single performance at each of the four dinner theatre productions throughout the season. MFT reserves the right to terminate any MFT Season Pass and related tickets without refund if pass holders are found to be purchasing more tickets during pre-sale than they had pre-paid with their passes.
NOTE: When requesting specific seats during early priority access, every attempt will be made to accommodate each request; however, in some cases, adjustments may be required to optimize table capacity and avoid unclaimed seats between groups.
How can I get an MFT Season Pass?
To purchase a season pass, the creation of a free MFT account is now required. Many patrons who have already made a transaction through the MFT website already have an account. When purchasing one or more passes, prompts will be provided to log-in to an existing account or to create a new account. Patrons will need to log-in to their MFT accounts when making seating requests and meal selections during the pre-sale period.
The MFT Season Pass will be available for purchase through our box office beginning July 15, 2024. Sales will end once all passes have been sold or once pre-sale access begins for current pass holders on the first production of the season. You may also call 306-203-4657 or email minifridgetheatre@gmail.com to book or learn more.
What are the benefits of a season pass?
Get your seats as close as possible to the front row! With the MFT Season Pass, not only is it possible to secure your attendance throughout the season, you can also beat the rush and receive exclusive priority seating access on a performance date of your choosing! Pass holders are given up to 14 days to make their seating requests and confirm their meal options before the box office opens to the general public for each show.
NOTE: Once the box office has been opened to the public and the rest of the performances begin to be booked, pass holders will no longer be able to access priority seating for that particular show within the current season.
How much is the MFT Season Pass?
MFT Season Passes for Season 9 are priced at $285 each (plus applicable fees and taxes) and will provide priority seating request access to all four shows in the current season (regularly priced at $75/ticket)!
Can I buy more than one MFT Season Pass?
Yes! This is the best option for groups of friends who plan on attending the same performance nights together as a group at the same table because all seats can now be booked at the same time as long as the passes were all registered under the same person.
NOTE: The maximum number of seats at any single table is typically nine but can be expanded to 10 upon request. In some cases, smaller groups (or overflow from larger groups) may be seated at tables requested by other parties to maximize space in the venue.
How do I use my pass to access priority seating requests during Season 9?
Once pre-sale access begins for each production throughout the season (typically 14 days in advance of the general public), MFT Season Pass holders will be able to log-in to their MFT account through our box office page. From there, select the performance date you would like to attend and enter your meal options.
Pass holders must be logged in to access the pre-sale and request their preferred seating for the seat(s) that had been pre-paid through their MFT Season Pass.
How do I request seats for a group of pass holders?
In cases where groups have designated a single person to purchase multiple passes for the group, that same person will be able to make all pre-sale seating requests for that group at the same time provided that they are logged in to their MFT account.
In cases where multiple passes are registered to more than one person, each pass holder must be logged in to their own MFT account to make an individual seating request. When making the seating request, be sure to note the name of the group you wish to be seated with.
NOTE: Due to the nature of our box office, adjacent seats may be claimed by other pass holders during presale or by the general public after presale, so it is important for multiple pass holders to coordinate performance dates and seating request locations in advance. Grouping seats requested by multiple pass holders may not be possible at times. As such, MFT recommends designating a single person from your party to purchase all passes for the group at the same time.
When will I receive my pass?
Your MFT Season Pass will be issued to you when the box office completes your initial purchase. The email should appear in your inbox within 5-10 minutes. Please be sure to check your junk/spam folder if you do not see your confirmation within a few minutes of purchase.
What methods of payment do you accept?
We accept payments made with credit card and by pre-purchased gift certificate.
When will my credit card be charged?
Typically, your credit card will be charged in full at the time your purchase is processed through our website or by our staff.
What if I need to move the booking(s) of my MFT Season Pass to a different day?
Changes to an existing booking can be made up to 72 hours prior to the show date. This includes meal changes and most dietary restrictions. If the MFT Box Office has already been made open to the general public, priority seating placement may be lost. Every attempt will be made to accommodate priority seating but will be dependent upon seating availability at the time of the request.
Requests for changes within 72 hours of performance cannot be honoured, due to order deadlines with our caterer.
I wish to cancel my pass. What do I do?
MFT Season Pass refunds are available at any time in the season (with the exception of booking cancellations less than 72 hours before a performance). Refunds may be adjusted to reflect the number of any previously claimed performances within the season and will not include applicable processing fees.
To request a refund, please email minifridgetheatre@gmail.com with your request and forward or attach the confirmation email you were originally provided at time of purchase.
Rainchecks and/or refunds on unclaimed prepaid seats (i.e., the pass holder forgot to make a seating request and indicate a meal selection for a pre-paid performance) will not be permitted after the sales period has closed for the performance in question and/or at the end of the season for which the pass was purchased.
May I transfer my season tickets to another party?
Use of an MFT Season Pass can be transferred to another person provided that they are of legal age required to attend a licensed event. You may not re-sell an MFT Season Pass for profit. Any passes that have been determined to be re-sold for profit will become void without refund.
Can we invite other people to join us at our table if they don’t have an MFT Season Pass?
Requests for people without an MFT Season Pass to be seated with pass holders will be subject to seating availability after the pre-sale has concluded and may not be possible.
MFT Season Pass holders may not use their early box office access to request additional seats for members of the general public who do not have a season pass. The general public will receive access to the MFT Box Office after priority seating has been offered to MFT Season Pass members. Tickets found to be purchased during the pre-sale period without a season pass may be voided and passes may be revoked without refund in order to ensure priority seating access to patrons with season passes.
People without an MFT Season Pass who wish to be seated with pass holders may indicate the name of the group they would like to be seated with when they order tickets through the box office. Depending on seating availability and other priority seating assignments at the time of the request, certain exceptions may be possible; however, Mini Fridge Theatre Company reserves the right to prioritize and accommodate the seating of MFT Season Pass members while also maximizing the use of space within the performance venue.
How do I get (and pick up) my tickets?
Tickets are available exclusively on the Mini Fridge Theatre Company website. Although they are not necessary for entrance to an MFT production, tickets can be printed and brought to the event or can be displayed on a mobile device at time of check-in.
If you do not see an email from us within a few minutes, please check your junk/spam folder in case the confirmation email and your ticket were delivered there instead of your inbox.
Am I allowed to give tickets in my name to someone else?
We understand there may be times or circumstances where you would like to gift or transfer the tickets you have purchased to another individual. In this case, you must advise the box office of any applicable changes at least three days in advance of the performance. Meal changes cannot be made less than 72 hours prior to an upcoming event. With the exception of tickets donated for charitable purposes such as fundraisers and raffles, you may not re-sell a ticket for profit. Any tickets which have been determined being re-sold will become void. You may not transfer a ticket to a minor for licensed events where minors are not permitted.
Is it possible to just buy show tickets and not the dinner?
Unfortunately, MFT does not offer a show-only concept at this time.
How early do you suggest we arrive?
Doors open promptly at the time indicated on our website and your ticket — most often at 5:30 pm, with dinner service starting at 6 pm. Please expect to wait 5-10 minutes to be seated at your designated table depending on the number of other attendees in the queue. We thank you in advance for your patience with us during any wait times encountered as a result of our audience check-in process.
How are ticket costs determined? Where is my money going?
Each Mini Fridge Theatre Company show has unique elements required to bring you an enjoyable evening. Generally speaking, ticket revenue covers costs such as performance venue and rehearsal space rental, performance rights, event and venue insurance, catering expenses, set design, props and costume rental or creation, promotional costs, box office and website management, and—of course—payment to the cast and crew helping deliver the amazing laughs at each show!
Where are you located?
Mini Fridge Theatre Company productions are currently being performed at St. John's Anglican Hall (816 Spadina Crescent East Saskatoon, Saskatchewan S7K 3H4).
NOTE: St. John's Anglican Hall is different from its landmark cathedral. Our performances are held in the hall building just beside the cathedral.
Is parking available?
Street parking regulated by the City of Saskatoon is available nearby. There is also a paid parking lot adjacent to St. John’s Cathedral Hall — our performance venue.
Is your venue accessible for disabled patrons?
St. John's Anglican Cathedral Hall is fully equipped to accommodate all patrons. It offers an accessible elevator in the front entrance of the theatre. Accessible stalls are available in private washrooms upon request. Please ask a staff member for details.
Are there age restrictions to your performances?
Yes. Due to restrictions with our liquor licensing, all events are 19+. No minors are permitted.
Are shows general admission or reserved seating?
All ticket admissions are requested through our seating system on a first-come, first-served basis. Please be aware when booking that, due to limited table space, you may be seated with another party if your group will occupy less than the maximum seats available at a table. Every attempt will be made to accommodate preferred seating requests; however, MFT reserves the right to adjust seating assignments, when necessary, to optimize table capacity and avoid single, unclaimed seats between groups. If you have any concerns or questions regarding how to book your group through our system, please feel free to email our box office.
Do you serve alcohol?
MFT is licensed to serve alcoholic beverages at all performances. This includes a variety of wines, beer, and cocktails during meal service and the intermission. As such, all Mini Fridge Theatre Company events are currently 19+. No minors permitted.
What methods of payment do you accept? Do we need cash? Is there an ATM on site?
Contactless payment methods are preferred. We accept most payment options, including debit, Visa, MasterCard, and — yes — even cash. Unfortunately, our venue does not offer ATM services at this time.
Am I permitted to bring in outside food or drink?
No outside food or beverages are allowed in the theatre.
Can you accommodate larger groups for corporate or festive (friends/family) events?
Businesses or large parties wishing to book a private event are encouraged to email the box office for information on opportunities for large groups. We are happy to accommodate special events or Christmas party bookings whenever possible.
Do you offer refunds?
You may request to cancel your ticket for a full refund up to 72 hours before the date and time of the event. Cancellations between 25-72 hours before the event may be transferred to a different date/time of the same event; however, due to coordination with multiple factors (caterer, venue, seating space, etc.), this cannot be guaranteed. If we are unable to accommodate within this time frame, refunds can be requested, less a 30% fee for catering.
Cancellation requests made within 24 hours of the show date/time may not receive a refund nor a transfer—unless the performance is cancelled, rescheduled, or there is a material change to the programme of event. When you buy your ticket for a show, you agree to these terms.
What is your COVID-19 policy? Is proof of vaccination required?
Currently, proof of vaccination will not be required to attend performances at Mini Fridge Theatre Company unless otherwise indicated on a specific show date.
We follow all policies for restaurants and theatres as mandated by the Saskatchewan Health Authority (SHA) as well as all public health measures instituted by the Government of Saskatchewan. We encourage our patrons to follow all guidance put out by the SHA and the government as well.
Once inside, may I leave the theatre and come back? If I leave once the show has begun, will I be allowed to re-enter?
To help ensure an uninterrupted and delightful experience for all attendees, Mini Fridge Theatre Company may refuse latecomers admission to the auditorium or may delay their re-entry until a suitable break or interval within the performance takes place. The same applies to those leaving during a performance.
How long are your performances? Is there an intermission?
Most of our performances are all considered full-length (approximately 90 minutes to 2 hours), with one 15-minute intermission.
Is it okay to take photos/videos of your live performance?
The use of equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data inside the venue is strictly forbidden unless attendees are informed otherwise. Unauthorized recordings, tapes, films, or similar items may be confiscated and destroyed in order to honour the terms under which performance rights were acquired for each show.
Can a group book an entire evening for a staff party or special event?
Yes! Mini Fridge Theatre Company offers special group rates for its Saskatoon performances (subject to availability at time of inquiry). Contact us to have a discussion about your needs and the date(s) you're interested in.
Let us know what you're interested in and we'll be happy to discuss options with you and your group.
Do you offer gift certificates?
Yes! Please feel free to contact our box office for all your gift certificate needs. We offer gift certificates in any denomination.
Can I donate old costumes or unique props?
Depending on the show, we’re often looking for hard-to-find items. If you have something that you’d like us to take a look at, let us know and we’d be happy to consider it. Storage is an issue for us, so we can’t accept all items but we would certainly be interested in seeing a photo or having a conversation!
Can I be in (or help out with) an upcoming show?
If you’d like to be in an upcoming MFT production, visit our auditions page for more information. To learn more about opportunities with our backstage crew (set building/design, stage management, costume support, sound/lighting, etc.), send us an email and let us know what you have in mind!